Investigating the affective impression of tactile feedback on mobile devices

On mobile devices, vibrotactile messages are a common way to give feedback to the user. They might be a less obtrusive means to communicate information about the system status compared to auditory feedback. Much research has focused on the possibilities to perceive and discriminate different vibrotactile messages, less regarding her contentual interpretation. We describe a series of two studies. Aim of the pilot study was to find meaningful vibrotactile messages of which we then wanted to investigate the affective impression and functional connotation on a mobile device within varying staged contexts. Results show that the affective impression of those so-called Tactons is independent of the context. Moreover, we observed a relation between ratings of affective quality and functional applicability. We conclude that tactile feedback messages are unobtrusive, but have to be designed carefully to convey their intended meaning in a working context as well as in a leisure time situation.